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Full Time Job Coach/Mentor – Hereford


Job title:

Job Coach/Mentor

Location: Herefordshire
Contract: Fixed Term Until 30th June 2020
Hours: Full Time – 5 Days per Week
Salary: £22,000
BBO Herefordshire: Landau Ltd are seeking to appoint a Job Coach/Mentor to support participants on the Building Better Opportunities to move towards improving their skills and securing employment.

Job purpose

  • To support the delivery of the Building Better Opportunities Programme. The post holder will be part of the Landau delivery team supporting people into employment, through sourcing and matching to vacancies, creative workshops, confidence building and supporting with all aspects of searching for work.
  • This post is part of the Building Better Opportunities programme in Herefordshire and is funded by the Big Lottery and the European Social Fund as part of the 2014-2020 European Structural and Investment Funds Growth Programme in England.

The post holder may be required from time to time to undertake other duties, not specifically mentioned in this job description, but within levels of their salary scale. On occasion, there may be travel and work in unsocial hours


  • Support participants on the project to identify eligibility for the project and the current barriers and needs that prevent them from moving into future employment
  • To find solutions to barriers in order to support individuals to move forward
  • To monitor participant progress ensuring they are fully supported to develop confidence and motivation.
  • To find creative means with which to engage and sustain individuals onto the project.
  • To deliver job search workshops to ensure an appropriate match of vacancies to skills.
  • To source appropriate training and work experience for participants to develop and enhance their skills.
  • To feedback to the Senior Employment Adviser on participant progress and any risk to the participant sustaining engagement.
  • To ensure all appropriate paperwork is completed timely and accurately so the appropriate claims are not delayed to Big Lottery.
  • Working with the SEA to ensure systems are in place to gather all required information to meet external and internal contract conditions and to ensure the information flow is timely with any appropriate actions being taken
  • To assist in the preparation of project reviews, reports, project audits as required by the BBO, ESF and Landau.
  • Establishing and maintaining electronic and hard copy files as required for the project.
  • To ensure all contract information is accurate, appropriately filed, current and available for those who need to access it.
  • Use a variety of software packages such as Microsoft Word, Outlook, Excel, Access etc. to produce correspondence, records, spreadsheets and databases.
  • Organise and prioritise own time and responsibilities effectively
  • Act in a professional manner at all times, ensuring that Landau is presented in a positive manner.
Closing Date: 3rd April 2018
Posted Date: 19th March 2018

Interested applicants should download the Job Specification, Job Description and application form detailing their experience, suitability to the post and future commitment to the project implementation and delivery.

BBO Job Coach/Mentor Specification

BBO Job Coach/Mentor Job Description

BBO Job/Coach Landau Application Form

Building Better Opportunities is jointly funded by the European Social Fund and The Big Lottery Fund and is designed to help those people who are furthest removed from the labour market and support them back into employment. It will provide a range of activities to build people’s confidence and aspirations as well as putting in measures that will help remove barriers to employment in areas such as health, finance, social exclusion and digital.


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